Please read these Terms of Service carefully before booking or using any services provided by Foamo Mobile Car Wash & Detailing. By booking a service, you agree to be bound by these terms.
1. Services
Foamo provides professional mobile car detailing services in Charlotte and Fort Mill, NC. All services are performed at the customer's designated location. Pricing and availability are subject to change at our discretion.
2. Bookings & Appointments
- All bookings must be made through itsfoamo.com or by contacting us at 704-771-3677.
- You are responsible for ensuring a suitable, accessible parking space is available at the time of service.
- Please ensure the vehicle is accessible and unlocked (for interior services) at the scheduled time.
3. Cancellations & Rescheduling
- Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment.
- Late cancellations may be subject to a cancellation fee.
- No-shows without notice may be charged the full service amount.
- Foamo reserves the right to reschedule due to weather or other unforeseen circumstances.
4. Weather Policy
Exterior services may be rescheduled in the event of rain, extreme temperatures, or severe weather. We will contact you as early as possible if a reschedule is necessary.
5. Pricing & Payment
- Prices are as listed on itsfoamo.com and are subject to change without notice.
- Payment is due at the time of service or as arranged at booking.
- Additional charges may apply for vehicles requiring excessive cleaning beyond selected services.
6. Vehicle Condition & Pre-Existing Damage
Foamo is not responsible for pre-existing damage or conditions on your vehicle. By booking, you acknowledge that Foamo is not liable for damage present prior to service.
7. Liability
In the event of damage caused directly by our negligence, our liability is limited to the cost of the service provided.
8. Customer Responsibilities
- Provide accurate location and vehicle information at booking
- Remove valuables from the vehicle prior to service
- Ensure a safe working environment at the service location
9. Photos & Marketing
Foamo may photograph completed work for use on our website and social media. License plates will be obscured. If you prefer your vehicle not be photographed, notify us before service begins.
10. Governing Law
These Terms are governed by the laws of the State of North Carolina. Disputes shall be resolved in the courts of Mecklenburg County, NC.
11. Contact Us